Quicktime needs re-install

Question

Quicktime needs re-install

My Quicktime Player is not working right. I was trying to make Quicktime Pro the Default and messed it up with the help of Clean My Mac. Used Time Machine to try to undo what I deleted, now when QuickTime is open and I try to click on the registration to make it be Pro version nothing happens. What I am concerned about is the little edit sliders are gone.

Is there a way to re-install Quicktime? Obviously, some of the support files are missing. Thanks, mark

iMac, OS X Yosemite (10.10.3), null

Posted on Aug 10, 2016 2:35 PM

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Answer 1

macjack

Level 10

111,242 points

Aug 10, 2016 2:54 PM in response to Mark Drinkard

First of all uninstall CleanMyMac. (Use the provided uninstaller)

CMM is practically adware and one of the worst of these "so-called" cleaners. Just look in these forums for all the ways it can bork your Mac.

Stay away from all programs that purport to "clean your Mac". Your Mac needs no cleaning in the first place. All the cleaning that is necessary is taken care of routinely by OS X.

After uninstalling CMM then we can trouble shoot QT, if it is still a problem

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Answer 2

Aug 11, 2016 11:42 AM in response to macjack

Thanks macjack, DONE. Got rid of CleanMyMac. QuckTime Pro was still messed up. No edit bars and no registration option. It was just QuickTime Player7. Used Time Machine backup to restore computer to the day before and now it's all good. It took almost 5 hours for TimeMachine since it is a USB drive, but learned a lesson. I considered just going to El Capitan, but after reading more about it, sounded like more things to fix. Everything is great with Yosemite 10.10.5.🙂

I'm 65 years old and not that adventurous anymore, so if it's not broke, don't fix it. Sounds like El Capitan is really designed for the new style drives anyway.

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Answer 3

macjack

Level 10

111,242 points

Aug 11, 2016 12:43 PM in response to Mark Drinkard

Glad to hear you it sorted out. I've got you beat my many years, but I'm still adventurous. At least when it comes to software I am.😁

I never suggested upgrading. That's the last thing to do when you are having problems. But it would be a good idea once you are sure this is fixed.

As for what you read about El Capitan, the idea that upgrades/updates cause problems is probably derived from discussions you see here. ASC is like an ER for folks for are having problems, mostly the sick ones come here. The hundreds of thousands who upgrade without difficulty, never visit here and go merrily on their way. Besides improved features, updates/upgrades bring important security fixes.

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Answer 4

Aug 11, 2016 1:02 PM in response to macjack

Thanks macjack. Since you are obviously on top of the OS, I would like to ask about El Capitan. Other than email, text, and occasional Hightail, all I am concerned with is Adobe CS5, Snapz Pro, Quicktime Pro and Airport Utility. I read that Disk Utility with the repair permissions is gone since the new flash type drives don't need it.

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